Open Source Next Gen Contact Center Software Solution

Ecosmob’s Call center or contact centers are designed to offer a personalized customer experience. Companies that work on B2C (Business to Customer) model can get the most from contact centers as both existing and prospective customers can give their feedback, queries, and suggestions with ease. With a customized call center solution for different industry verticals like retail, eCommerce, logistics, and transportation, we ensure that the customers can get the best experience as per their expectation.

Features of Contact Center Solution:

• -Answering machine detection
  
• -Callback
  
• -Configurable messages/call scripts
  
• -Barging/whispering
  
• -Progressive dialer
  
• -Voice logging/monitoring
  
• -Real-time and standard reports
  

At Ecosmob, our constant endeavor is to offer our global clientele the best-in-class solutions in the domains of VoIP, IVR, and SBC using a highly versatile FreeSWITCH platform. Our solutions are compatible with industry standards and we offer them at competitive prices.

Contact us to know How We Can Help You:

Email : sales@ecosmob.com

Call : +1-303-997-3139

or Visit : https://www.freeswitchservice.com/contactcentersoftware